Privacy Policy

We collect information you provide directly when you create an account, make a booking, or contact our support team. This includes your name, email address, phone number, and payment information.

We also automatically collect certain information when you use our platform, including your IP address, browser type, device information, and usage data through cookies and similar technologies.

If you choose to link a social media account, we may receive basic profile information from that platform.

We use your information to:

• Process and confirm your bookings
• Send booking confirmations, reminders, and updates
• Provide customer support and respond to inquiries
• Improve our platform and personalise your experience
• Send promotional offers (only with your consent)
• Detect and prevent fraud or abuse

We do not sell your personal information to third parties. We may share it with service providers (hotels, payment processors) solely to fulfil your booking.

Noudeal uses cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and personalise content.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our platform.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted) for the following purposes:

• Essential cookies — required for the platform to function
• Analytics cookies — to understand how users interact with our site
• Preference cookies — to remember your settings and preferences

We implement industry-standard security measures to protect your personal data, including encryption in transit (TLS) and at rest, access controls, and regular security audits.

Your data is stored on secure servers within Mauritius and the European Economic Area. We retain your information only as long as necessary to provide our services and comply with legal obligations.

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact our Data Protection Officer.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: privacy@noudeal.com
• Phone: +230 1234 5678
• Address: 7th Floor, Cyber Tower 1, Ebene, Mauritius